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Transparency in data use builds the trust needed to ensure use of new technologies is a success

The provision of information to data subjects is emphasised in many different parts of the GDPR, from the principle of transparency, to the data provision obligations under Articles 13+14, and from the need for consent to be "informed", to certain data subjects rights requiring more detailed information to be provided. 

But meeting these obligations continues to be a struggle for many data controllers, particularly where use of new technology is involved. 

Putting yourself in the shoes of the data subject can help to get the tone and level of detail right - is this use of the data or use of a third party processor something which is expected, or will it come as a surprise? Would you understand the information being provided if you didn't have a background in your industry?

This applies to all sectors but is particularly critical in the area of healthcare as new technologies offer brilliant opportunities but need patient buy-in to be a true success.

I always encourage my GP colleagues to read the privacy policy before procuring a digital service, but the vast majority aren’t written in plain English and are impossible to understand


life sciences, health tech, artificial intelligence, data protection and privacy