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| 1 minute read

Software development projects - top tips for customers

As part of the wider digital transformation wave, most businesses will be procuring software solutions to achieve efficiencies and transform their ways of working. While some may be lucky enough to get away with only "off the shelf" products, most are likely to need at least some element of bespoke development and integration, if not entire new builds. These projects may range from the building of a small bespoke tool over a few weeks, to the build and development of an entire critical business system over many years - drawing on multiple vendors and requiring complex integration. How can in-house lawyers help to support this process and ensure the best legal framework possible to try to ensure a successful outcome?

In our latest episode of The Roadmap podcast, Adrian Sim takes a practical look at how to approach software dev projects from a customer’s perspective. We drew on Adrian’s extensive experience to discuss some practical, and realistic, solutions to issues customers may commonly face on these types of projects.

In the episode we cover:

  • What are the pitfalls to look out for when undertaking software development for your business?
  • What can you, as a customer, do to give yourself the best chance of a successful outcome?
  • How can you (practically and contractually) keep the supplier in line, on target, and – crucially – on time?

If you'd like to listen to this, and all other episodes of The Roadmap, you can do so here

Don’t forget to subscribe on whichever podcast platform you use to get the latest episodes as they drop! If you have any feedback, questions, comments or any topics you'd like to see covered, please email us at



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