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Dark patterns – where privacy, consumer and competition laws meet

There are a lot of things to consider when designing online interfaces – not least compliance with data protection, consumer and competition laws. 

As part of a joint effort to encourage companies to design their online choice architecture (OCA) in a responsible and compliant manner, the UK’s Information Commissioner’s Office (ICO) and Competition & Markets Authority (CMA) published a joint paper on Harmful Design in Digital Markets and announced a joint collaboration to tackle harmful practices as part of the Digital Regulation Cooperation Forum. 

Matthew Hunt, Alice Esuola-Grant and Elisa Lindemann analyse the paper, raising some concerns from the piece and discussing in more detail the Five key harmful OCA practices that featured in the paper. 

Tags

technology, digital disruption, digital transformation