7/21/2026 9:29:00 AM Spotlight on Agentic AI | Agentic AI and Consumer Protection By Alice Esuola-Grant Jamie Cox-Deakins Consumer protection law has grown in prominence with the introduction of the UK’s Digital Markets, Competition and Consumers Act 2024...
7/17/2026 11:47:08 AM Fine print, fines, and fairness: Consumer law lessons from the private parking sector By Jamie Cox-Deakins On 16 July the UK Competition and Markets Authority (CMA) published a suite of actions for the private parking sector aimed at ensuring...
6/24/2026 3:52:38 PM No encore for hidden fees – the UK Competition and Markets Authority fines StubHub UK for drip pricing and orders refunds By Victoria Yuan Summary On 23 June, the Competition and Markets Authority (CMA) fined StubHub UK, the online ticketing platform, £889,200 (including a...
6/18/2026 4:13:36 PM CMA fines Marks Electrical over consumer breach as bigger penalties loom By Francion Brooks Iva Gobac Antonia Kendrick The CMA has imposed a £720,000 fine on Marks Electrical and ordered the retailer to refund approximately £600,000 to customers. What went...
6/11/2026 2:04:01 PM Ryanair seating fees don't fly with the CMA: investigation launched By Iva Gobac Antonia Kendrick Francion Brooks The CMA has today announced an investigation into Ryanair over its practice of charging parents to sit next to their children on flights....
6/2/2026 3:29:45 PM Wake‑up call for Emma Sleep: CMA secures settlement for consumer law breaches By Alice Esuola-Grant Antonia Kendrick The Competition and Markets Authority (CMA) has secured a court-endorsed settlement from mattress company Emma Sleep, which has admitted...
4/15/2026 2:26:13 PM ‘Drip pricing’ lands AA driving schools with £4.2 million fine as CMA makes use of its consumer enforcement powers By Francion Brooks Sean Ibbetson Antonia Kendrick Iva Gobac +1 more... Show less Earlier today, the CMA announced that it has fined the AA and BSM driving schools (both of which are owned by the AA) the sum of £4.2...
4/9/2026 1:12:49 PM UK government confirms new subscription contracts rules for Spring 2027 By Francion Brooks Iva Gobac Antonia Kendrick On 2 April 2026, the UK government published its long-awaited response on the new subscription contracts regime. The announcement...
4/2/2026 9:17:45 AM The CMA’s crackdown on fake reviews continues By Iva Gobac Francion Brooks Antonia Kendrick On Friday 27 March 2026, the CMA announced five new investigations into businesses across the funeral, food-delivery, and automotive...
3/24/2026 7:10:42 PM From AI pricing algorithms to public procurement: UK Competition and Markets Authority publishes its 2026–27 annual plan By Victoria Yuan James Batsford On 23 March, the UK Competition and Markets Authority (CMA) published its 2026-2027 Annual Plan (the Annual Plan): the first since the...
3/24/2026 1:16:42 PM Hit Unsubscribe: Adobe’s exit fees subject to CMA investigation By Francion Brooks Antonia Kendrick Solomon Chann The UK’s Competition and Markets Authority (CMA) has opened an investigation into Adobe’s subscription terms, reflecting a continued...
3/16/2026 12:39:42 PM AI agents are starting to act for consumers: do the rules still work? By Antonia Kendrick Francion Brooks Consumers may soon start delegating everyday decisions to AI systems. From cancelling subscriptions to switching providers or negotiating...